FAQs
What products do you sell?
What products do you sell?
We offer a wide range of products including sunglasses, watches, headphones, stationery, cleaning products, health and beauty items, bathroom fittings, car products, collectibles, computer products, kitchen products, and pet supplies.
Where do you ship to?
Where do you ship to?
We currently ship to all addresses within the United Kingdom. Unfortunately, we do not offer international shipping at this time.
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this information to track your order on the carrier’s website.
What are your shipping rates and delivery times?
What are your shipping rates and delivery times?
Shipping charges are calculated and displayed at checkout. We offer several shipping options:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
How can I return or exchange an item?
How can I return or exchange an item?
Please refer to our Return Policy for detailed instructions on how to return or exchange an item. Contact our customer service team if you need further assistance.
What should I do if I receive a damaged item?
What should I do if I receive a damaged item?
If you receive a damaged item, please contact the shipment carrier or our customer support team directly to file a claim. Save all packaging materials and damaged goods before filing a claim.
How can I contact customer service?
How can I contact customer service?
You can reach our customer service team by email at sales@larsenwholesale.co.uk or by phone at 01252 341022. Our address is Unit 3 Hawley Lane Business Park, GU14 8JE, United Kingdom.
How long does it take to process my order?
How long does it take to process my order?
Orders are processed and shipped within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Can I change or cancel my order?
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at sales@larsenwholesale.co.uk or 01252 341022. We will do our best to accommodate your request before the order is processed and shipped.